1:Your products is CE certificated?
Yeah;all of our products are CE certificated and we would like to apply for the CE testing report privately if you have the special requirements;
2:What guarantee is offered on Lang Tao products?
All Lang Tao products carry a Limited Warranty against Manufacturing Defects in Materials and Workmanship. Pls contact with your private sales manager if you have any question on the warranty policy;
3:What should I do if I cannot find the products that I need?
Our dedicated sales team is ready to answer any question you have. If you cannot find what you are looking for, please contact us. Most often we can offer the same or an alternative product solution to meet your needs.
4:What should I do if I have questions about your products?
If you have any question on our products,pls feel freedom to send the email to sales person you contact;If you don’t have have a dedicated sales representative;pls kindly send the email to the firstname.lastname@example.org
5:What is the lead time for samples and normal order?
Sample lead time for most standard products is within one week. Production samples are available approximately 35-40 days after the receipt of order. When possible, Lang Tao offers free and reduced cost for most samples;
6:Can I make a trial order of small quantity before I place a large order?
Indeed;It is understandable for us that you would like to place the trial order in the small quantity to test the reaction of market;
7:Does Lang Tao Patent the products and designs they manufacture?
That’s indeed;we know the patent can help us to protect the profits from damaged; Every new product we design will be patented
8:Can I have a packaging of my own design?
Of course;The customize package is acceptable for us and we have the package designer if you need us to design the unique package for you
9:What is the standard packaging for Lang Tao products?
Most of our products are clam shell;Besides this package,color box,display box,gift box are acceptable for us;
10:Can Lang Tao product be made in a different color or custom painted?
Yeah;the color can be customized;While it has MOQ if you need this service;
11:How can I receive monthly updates of Lang Tao new products?
Don’t worry about this matter;Your private sales manager will update the new products if we release them;